Privacy Policy

Your privacy and trust are our top priorities. This policy explains how we handle your data with care and transparency.

This Privacy Policy describes how RE.DOCTOR, LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our MyVitals application and website (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Introduction

At MyVitals, we are committed to protecting your privacy and ensuring the security of your personal and health information. Our application is designed to be HIPAA-compliant, meaning we adhere to the strict standards set by the Health Insurance Portability and Accountability Act to safeguard your protected health information (PHI).

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you:

  • Create an account or profile;
  • Use our vital signs scanning features;
  • Contact our support team;
  • Participate in surveys or promotions;
  • Provide feedback or reviews.

This information may include your name, email address, phone number, and any health data you choose to input or scan using the app.

2.2 Information Collected Automatically

When you use our Services, we may automatically collect certain information about your device and usage, such as:

  • IP address;
  • Device type and operating system;
  • Browser type and version;
  • Pages visited and time spent on our Services;
  • Referring URLs.

This information helps us improve our Services and provide a better user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Enable you to track and monitor your vital signs;
  • Respond to your requests, questions, or feedback;
  • Send you technical notices, updates, and support messages;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent fraudulent or illegal activities.

4. How We Share Your Information

4.1 With Your Consent

No personal health information is stored by RE.DOCTOR, LLC without your direct consent. You are in full control of your data. You choose who may have access to your information, and we will only share your health data with third parties if you explicitly authorize us to do so.

4.2 For Legal and Safety Reasons

We may share your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes;
  • Protect the rights, property, or safety of RE.DOCTOR, LLC, our users, or others;
  • Prevent or address fraud, security, or technical issues.

5. Data Security and HIPAA Compliance

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest;
  • Secure storage practices;
  • Regular security audits and assessments;
  • Compliance with HIPAA requirements for handling protected health information (PHI).

While we take reasonable steps to secure your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to access, review, and update the personal information you provide to us. You can do this by logging into your account or contacting us directly.

6.2 Data Portability

You may request a copy of your personal information in a portable format. We will provide this to you in a timely manner, subject to applicable laws.

6.3 Data Deletion

You may request the removal of your details and data at any time by emailing us at [email protected]. We will process your request in accordance with applicable laws and our data retention policies.

6.4 Opting Out of Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. Note that even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information for these purposes, we will delete it or anonymize it.

For health data, we retain it only as long as you have an active account or as required by law. You may request deletion of your health data at any time, as described in Section 6.3.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. We take steps to ensure that your information receives an adequate level of protection in these countries, in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the effective date of the changes. Your continued use of our Services after the effective date constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RE.DOCTOR, LLC
Email: [email protected]
Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110

Last Updated: July 21, 2026